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Privacy Policy

Effective Date: June 2, 2026  |  Last Updated: June 2, 2026

go4fitstudioskn.com

Your privacy is our priority. This document explains exactly what personal information we collect, why we collect it, how it is protected, and your rights regarding that information.

1. Introduction

GO4FITstudioSKN (“we,” “us,” or “our”) operates the website go4fitstudioskn.com (the “Site”). We are committed to protecting the personal information of every individual who interacts with our platform. This Privacy Policy describes our information practices in compliance with applicable data protection legislation, including the laws of Saint Kitts and Nevis.

By accessing or using our Site, creating an account, purchasing a membership, or submitting any personal information, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

2. Information We Collect

We collect two categories of information: information you provide directly to us, and information collected automatically through your use of our Site.

2.1 Personal Information You Provide

When you register, purchase a membership, book a class, or contact us, we may collect the following:

     

    • Full legal name

    • Home or mailing address

    • Email address

    • Phone number (mobile and/or landline)

    • Date of birth (where required for age verification or health programs)

    • Emergency contact information

    • Health and fitness goals (voluntarily provided)

    • Profile photograph (optional)

2.2 Payment & Financial Information

To process membership fees, class bookings, and other purchases, we collect payment information including:

     

    • Credit card number, expiration date, and CVV/CVC

    • Billing name and address

    • Bank account details (where applicable for direct debit)

Important: All payment information is transmitted using industry-standard TLS/SSL encryption. We do not store full credit card numbers on our servers. Payment processing is handled by a PCI-DSS certified third-party payment processor.

2.3 Automatically Collected Information

When you visit our Site, we may automatically collect:

     

    • IP address and approximate geographic location

    • Browser type, version, and operating system

    • Pages visited, time spent, and navigation patterns

    • Device identifiers and screen resolution

    • Referring website URLs

This information is collected via cookies, web beacons, and similar technologies. See Section 8 (Cookies) for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

     

    • To process membership registrations, renewals, and cancellations

    • To facilitate class bookings, scheduling, and attendance tracking

    • To process payments and issue receipts or refunds

    • To communicate with you regarding your account, bookings, and studio updates

    • To send promotional offers, newsletters, and fitness tips (where you have opted in)

    • To personalize your experience and provide tailored fitness recommendations

    • To comply with legal obligations and resolve disputes

    • To improve our website, services, and customer experience

    • To detect, prevent, and address fraud, security breaches, or unauthorized access

4. Legal Basis for Processing

We process your personal information only where we have a valid legal basis to do so, including:

     

    • Contractual Necessity: To fulfill our obligations under your membership or service agreement

    • Legal Compliance: To comply with applicable laws, regulations, and court orders

    • Legitimate Interests: To operate, improve, and secure our business, provided these interests are not overridden by your rights

    • Consent: Where you have provided explicit consent, such as for marketing communications (which you may withdraw at any time)

5. Sharing & Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

     

    • Service Providers: Trusted third-party vendors who assist us in operating our Site and providing services (e.g., payment processors, email platforms, booking software). These parties are bound by contractual data protection obligations.

    • Legal Requirements: If required by law, subpoena, court order, or governmental authority, or to protect the rights, property, or safety of GO4FITstudioSKN, our members, or the public.

    • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on the Site.

    • With Your Consent: In any other case where you have given explicit consent for us to share your information.

6. Data Security

We take the security of your personal and financial information seriously. We implement the following measures to safeguard your data:

     

    • TLS/SSL encryption for all data transmitted between your browser and our servers

    • PCI-DSS compliant payment processing through a certified third-party processor

    • Restricted access to personal data on a need-to-know basis among staff

    • Regular security assessments, audits, and vulnerability testing

    • Secure server infrastructure with firewalls, intrusion detection, and monitoring

    • Staff training on data protection and confidentiality obligations

No method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

     

    • Active member records are retained for the duration of your membership plus 7 years for legal and accounting purposes

    • Payment records are retained for a minimum of 7 years as required by financial regulations

    • Marketing consent records are retained until you withdraw consent, plus a reasonable period thereafter

    • Automatically collected data (analytics) is typically retained for no more than 24 months

When your data is no longer required, we will securely delete or anonymize it.

8. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies used include:

     

    • Essential Cookies: Required for the Site to function (e.g., login sessions, shopping cart). These cannot be disabled.

    • Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics). These are anonymized where possible.

    • Marketing Cookies: Used to serve relevant promotions and track campaign effectiveness. These are only activated with your consent.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

9. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

     

    • Right of Access: You may request a copy of the personal data we hold about you.

    • Right to Rectification: You may request that we correct inaccurate or incomplete information.

    • Right to Erasure: You may request that we delete your personal data, subject to legal obligations.

    • Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.

    • Right to Data Portability: You may request your data in a structured, machine-readable format.

    • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.

    • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will promptly delete such information upon verification.

11. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, or fitness resources. This Privacy Policy applies only to go4fitstudioskn.com. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Privacy Officer:

GO4FITstudioSKN — Privacy Officer

Website: go4fitstudioskn.com

Email: [email protected]

Location: Saint Kitts and Nevis

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this document and notify registered members via email. Your continued use of our Site following the posting of any changes constitutes acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

Thank you for trusting GO4FITstudioSKN with your personal information.

We are committed to keeping it safe.